Office Policies


It is our mission to provide the best quality of treatment for the best prices.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday - Thursday 
8:00 am - 6:00 pm 

If you have an after hours emergency, Dr. Mostafa can be contacted directly at 607- 221-9062. 



Appointments are an important part of your treatment, as this time has been reserved specifically for you. Please arrive on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.


Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your orthodontic insurance involves a legal contract between you and your insurance company, union or employer. The orthodontist is not a part of this contract and, therefore, specific questions regarding your exact benefits may need to be directed to the insurance company, union or employer. we can always submit a pre-treatment estimate to your insurance company.